Core Values
THE HICCAPOP DIFFERENCE:
SAFETY ALWAYS TAKES-THE-FRONT-SEAT
hiccapop products are regularly tested to every law required by Big Brother. Why? For starters - none of us like prison food. In fact, we go beyond the required CPSC and ASTM safety standards by testing our products to ‘voluntary’ safety standards developed by non-profit organizations (aka: companies that care more about safety than money) such as CertiPUR-US. This testing is expensive, but it makes our products safer than even Big Bro requires. That’s the hiccapop difference.
THERE CAN BE NO COMPROMISE
Whether it’s safety, performance or looks, hiccapop doesn’t cut corners. If it’s not considered best-in-class, it doesn’t get the hiccapop logo. That’s the hiccapop difference.
STAND BEHIND EVERY PRODUCT FOR LIFE
hiccapop is all about inventing innovative baby stuff to make parenting easier, and we build that stuff to last a lifetime. But sometimes the unexpected happens. So if your puppy accidentally chews a hole through your new toddler bed, don’t worry, because we’ll replace it free of charge. Why? Because we back up every purchase with a 100% Lifetime Guarantee. That’s the hiccapop difference.
INVENT PRODUCTS THAT SOLVE AGE-OLD PROBLEMS
Babies scream when wiped with a cold cloth, so we developed a wipe warmer. Car boosters are hard and bulky, so we invented UberBoost, an inflatable booster seat so small it can be carried in a child’s backpack. Children constantly bang their heads on the dangerous metal crossbars used on traditional playpens. So we developed our PlayPods that have no cross bars. Problem solved! Smart solutions to simple problems. That’s the hiccapop difference.
OFFER HASSLE-FREE CUSTOMER CARE
It’s Covid; we’re all exhausted, we’re stretched thin. So when you contact us with a problem, you’ll be taken care of quickly and without grief. No stupid questions about where you bought your product and no chit-chat about how your weekend was (unless you bring it up first). We promise to get straight to business without wasting your time. That’s the hiccapop difference.
PAY IT FORWARD BY GIVING
We designed our company to be successful, but honestly, we never had any idea we’d get to this level of success in a short 5 years. But the great thing about success is that it allows a company to give back if that’s their thing. And with hiccapop – it’s our thing. That’s why we developed Operation hiccacare and its partnership with The Goodness Project, one of the nation’s largest and most respected non-profits dedicated to supporting women and children in need of help. So far we have donated over $1,000,000 in needed support. With luck, we’ll reach over $2,000,000 by the end of 2022. Again – that’s the hiccapop difference.